Frequently Asked Questions

Stable Bridge lets registered users deposit supported USDT and request INR withdrawals to their bank accounts.

The deposit page currently supports USDT on TRC20, BEP20, and ERC20. Always send funds using the exact network selected on the payment screen.

Deposits are credited after the payment provider and blockchain network confirm the transaction. You can follow the latest status from Deposit History.

The minimum withdrawal is 50 USDT.

The active exchange-rate slab is selected automatically from your USDT amount. The estimated INR credit is shown before you submit the request, and the server verifies the rate again.

Pending and approved withdrawals are limited to a combined ₹1,00,000 per bank account per Indian bank working day. The limit is applied using the account number and IFSC code.

The per-account limit helps us manage payout volumes responsibly, reduce avoidable banking delays, and process withdrawals in a more predictable order. It also gives our team time to verify payment details and resolve exceptions without affecting other customer payouts, supporting smoother and more timely processing.

You can still submit a withdrawal. It counts toward the next Indian bank working day's ₹1,00,000 bank-account limit.

We process INR payouts through cash deposit machines (CDMs) or direct cash deposits into the beneficiary bank account, depending on availability.

Stable Bridge follows a controlled and transparent payout process designed to minimize banking risks. INR payouts are made through offline bank-deposit methods where available, and every withdrawal request is recorded for transparency. Final account-monitoring decisions remain with your bank, but following normal banking guidelines and avoiding unrelated third-party transfers can help keep your account secure.

The standard processing time is within 24 working hours. Bank holidays and non-working days are not included in this period.

If your payout has not arrived after 24 working hours, create a support ticket from your dashboard so our team can investigate it. If the payout cannot be completed because of banking restrictions or another verified processing issue, the withdrawal will be cancelled and the reserved USDT will be returned to your available Stable Bridge balance.

You can securely save up to five bank accounts from Profile Settings and select any saved account while requesting a withdrawal.

A request may be rejected because of invalid bank details, insufficient available balance, the daily bank-account limit, or a security review. Check Withdrawal History or contact support for details.

USDT for pending withdrawals is reserved until the request is approved or rejected. Reserved funds cannot be used for another withdrawal.

Open Profile Settings, remove the incorrect saved account, and add it again with the correct account holder, bank, branch, account number, and IFSC details.

Open Profile Settings and go to Security. Read and accept the account lockout warning, select Enable 2FA, scan the QR code with your authenticator app, and enter the generated 6-digit code to finish setup.

If you lose access to your authenticator app or delete the Stable Bridge entry, contact support to regain access to your account.

Use the Support page in your dashboard or email support@stable-bridge.com. Never share your password, OTP, or wallet recovery phrase.